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FAQ
Frequently Asked Questions
Is Merit a rental management system?
No. Merit is not a rental management platform and does not replace your existing software or workflow. It is a decision-support tool that provides additional risk visibility before equipment is approved.
Does Merit replace traditional credit checks?
No. Merit supplements traditional credit checks by adding rental-specific incident visibility and relevant public risk indicators. It helps provide broader context, not a replacement process.
Is Merit a credit reporting agency?
No. Merit is not a credit reporting agency. It does not issue credit scores or make approval decisions. It provides structured risk information to help rental companies apply their own policies consistently.
Do we need to change our existing workflow?
No. Merit is designed to support your existing approval process, not replace it.
What makes Merit unique?
Merit introduces a rental-specific incident data layer that does not typically exist across the industry, giving operators broader visibility beyond local records.
How much does a bad rental actually cost?
It depends on the situation, but the costs go well beyond the unpaid invoice. Equipment damage means repair bills and lost rental revenue while the machine is in the shop. Theft averages around $30,000 per incident — and only about 20% of stolen construction equipment is ever recovered. Then there's the time: insurance claims, documentation, collections, legal fees. A single bad rental can tie up your team for weeks.
What if a problem renter has already rented from us before?
Merit reports can surface patterns that might not be obvious from your own records alone. As more operators contribute data, you'll see a more complete picture of a company's rental history across the industry — not just at your locations.
How long does it take to check a customer?
Pulling a Merit report takes minutes. Your team can run a check before approving a rental without slowing down the process.
/
FAQ
Frequently Asked Questions
Is Merit a rental management system?
No. Merit is not a rental management platform and does not replace your existing software or workflow. It is a decision-support tool that provides additional risk visibility before equipment is approved.
Does Merit replace traditional credit checks?
No. Merit supplements traditional credit checks by adding rental-specific incident visibility and relevant public risk indicators. It helps provide broader context, not a replacement process.
Is Merit a credit reporting agency?
No. Merit is not a credit reporting agency. It does not issue credit scores or make approval decisions. It provides structured risk information to help rental companies apply their own policies consistently.
Do we need to change our existing workflow?
No. Merit is designed to support your existing approval process, not replace it.
What makes Merit unique?
Merit introduces a rental-specific incident data layer that does not typically exist across the industry, giving operators broader visibility beyond local records.
How much does a bad rental actually cost?
It depends on the situation, but the costs go well beyond the unpaid invoice. Equipment damage means repair bills and lost rental revenue while the machine is in the shop. Theft averages around $30,000 per incident — and only about 20% of stolen construction equipment is ever recovered. Then there's the time: insurance claims, documentation, collections, legal fees. A single bad rental can tie up your team for weeks.
What if a problem renter has already rented from us before?
Merit reports can surface patterns that might not be obvious from your own records alone. As more operators contribute data, you'll see a more complete picture of a company's rental history across the industry — not just at your locations.
How long does it take to check a customer?
Pulling a Merit report takes minutes. Your team can run a check before approving a rental without slowing down the process.
/
FAQ
Frequently Asked Questions
Is Merit a rental management system?
No. Merit is not a rental management platform and does not replace your existing software or workflow. It is a decision-support tool that provides additional risk visibility before equipment is approved.
Does Merit replace traditional credit checks?
No. Merit supplements traditional credit checks by adding rental-specific incident visibility and relevant public risk indicators. It helps provide broader context, not a replacement process.
Is Merit a credit reporting agency?
No. Merit is not a credit reporting agency. It does not issue credit scores or make approval decisions. It provides structured risk information to help rental companies apply their own policies consistently.
Do we need to change our existing workflow?
No. Merit is designed to support your existing approval process, not replace it.
What makes Merit unique?
Merit introduces a rental-specific incident data layer that does not typically exist across the industry, giving operators broader visibility beyond local records.
How much does a bad rental actually cost?
It depends on the situation, but the costs go well beyond the unpaid invoice. Equipment damage means repair bills and lost rental revenue while the machine is in the shop. Theft averages around $30,000 per incident — and only about 20% of stolen construction equipment is ever recovered. Then there's the time: insurance claims, documentation, collections, legal fees. A single bad rental can tie up your team for weeks.
What if a problem renter has already rented from us before?
Merit reports can surface patterns that might not be obvious from your own records alone. As more operators contribute data, you'll see a more complete picture of a company's rental history across the industry — not just at your locations.
How long does it take to check a customer?
Pulling a Merit report takes minutes. Your team can run a check before approving a rental without slowing down the process.